General FAQs
General information
Each piece is made by hand so please expect some slight variation from piece to piece. This is intrinsic to the nature of handmade, artisan jewellery. If you need some advice or assistance with your selection please contact me.
Prices are in Australian Dollars AUD
Gifts
Wrapping
Your piece will come boxed along with a cleaning cloth and care instructions.
Rush Orders
There are some items that can be expedited. Please email your requirements and I will try to accomodate.
Specialised Laser Engraving
You may have up to 4 words engraved inside a band. This will add an additional week to the order and is $50.
My Hand Engraving
I am happy to engrave in block letters free of charge. This will add no time to your order. It is not 'perfect' like laser engraving.
Sizes
Ring Sizes
I understand that sizing can be difficult. If you are unsure of your size, please order a ring sizer to be mailed to you. Sizes are standardised so you are also able to be sized by any jeweller or please make an appointment to come into the studio.
It is not unusual for your hands to change size over your life.
In most cases, rings can be resized without too much difficulty. Re-sizing fees will apply and will be quoted on a case-by-case basis.
Caring for your jewellery
General Care
Ensure that you do not expose your jewellery to chemicals, perfumes or rough conditions as these can damage stones and metal.
Jewellery is not indestructible and must be worn with care. Please contact me with any questions or to have your KV piece polished and checked. I can offer a full cleaning service for a small fee.
About Sterling Silver
The sterling silver alloy will naturally blacken over time with exposure to air. This can be removed by cleaning with your included polishing cloth or silver foam. Rinse well and pat dry with a soft cloth.
About Gold
18ct yellow and white gold is quite stable in its colour and should only require a polish once in a while. Lower carat golds (9ct, 14ct) are alloyed with materials that can oxidise in a similar manner to silver. This can be removed by cleaning with your included polishing cloth or silver foam. Rinse well and pat dry with a soft cloth.
About Gemstones
It is important to understand that gem stones can be fragile. Even diamonds, sapphires and rubies can be chipped and fractured if they are impacted. Please remove your jewellery if there is a risk of this occurring. It is wise to check all settings regularly as metal wears over time and pieces will need to have their settings tightened or replaced. Opals and emeralds are particularly delicate and I would not recommend them for everyday wear, particularly in rings.
Bespoke FAQs
How does bespoke work?
If you love the style of my work but have a specific design or special stone in mind, we can work together to create your perfect piece. My bespoke service starts at $4000 and will be crafted in 14ct or 18ct gold.
Please don't worry if you are a bit unsure at the first meeting - this is absolutely to be expected and we will talk through your ideas.
You can make an appointment here.
You can find more information here.
What is the bespoke timeline?
Expect the Design and Refine phase to take 4-6 weeks. Once the design is chosen and the deposit paid, your piece will be completed in an additional 4-6 weeks.
What metals do you use?
14ct or 18ct gold alloys. I work in yellow, white and rose gold.
Can I use my own heirloom stones?
I love the notion that new life can be brought to sentimental jewellery! Diamond, sapphire and ruby gemstones can often be removed and re-used safely. There is always a risk of damage to the stones in this process so you must be comfortable with that possibility. I do not re-use your metal but can discuss trading the material for credit towards your piece. All heirloom pieces will need to be checked by a gemologist to confirm their authenticity prior to commencing the project. I will happily facilitate this process for you.
How much will it cost?
My bespoke service starts at $4000 per piece, (wedding bands start at $2000) and will be made in 14ct or 18ct gold. These materials are selected for their durability and quality. For indicative prices, please feel free to browse my online store and contact me with any questions.
What if my budget does not accommodate the bespoke service?
I am able to customise pieces from the online store with different stones and metals. Please make an appointment to visit the studio or contact me to discuss.